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Refund Policy

Last updated: October 5, 2026

EasyMailVerify sells one-time packages of verification credits. Credits never expire, and there is no subscription to cancel. This policy explains when you can get your money back.

14-day refund for unused credits

  • If none of the credits from a purchase have been used, you can request a full refund within 14 days of the purchase date.
  • Purchases whose credits have been partly or fully used are not refundable, except where the law where you live requires otherwise.
  • Unknown verification results never use credits, so they don’t count as used credits.

How to request a refund

  • Email info@easymailverify.com from the email address on your account, with your order number from the receipt.
  • Approved refunds go back to the original payment method. Your bank may take a few business days to show it.
  • When a refund is approved, the refunded credits are removed from your balance.

Who processes payments and refunds

  • Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
  • Your receipt from Paddle includes a link to manage your order and contact Paddle about it.

Your legal rights

  • This policy doesn’t affect any rights you have under the consumer law of the country where you live.

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